Contacts

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By Mail or in Person

Main Office

Sypher Technology, Inc.
10825 Bluegrass Parkway
Louisville, KY 40299

By Phone

We are available Monday through Friday from 9:00 AM to 6:00 PM ET. All of the following numbers connect to our main office and are set up to receive faxes as well as voice calls.

  • (502) 459-4054 (Louisville)
  • (440) 744-0107 (Cleveland)
  • (888) 265-3672 (Toll-Free in the U.S.)

By E-mail

Along with our direct e-mail addresses, we also have a couple of published addresses for general use:

  • sypher-info@sypher.com for sales and general information.
  • sypher-resume@sypher.com for job inquiries.
  • sypher-support@sypher.com for customer support.
  • sypher-secure@sypher.com for reporting security vulnerabilities in any of our products or web sites.

Do not add these addresses to your address book or contacts list. These addresses are subject to change, especially after they are picked up by spammers.

And you may have noticed: you can't just click on the addresses and send you mail. There are way too many spammers that scrape e-mail addresses from Web pages, and we'd rather not make it easy on them. Like John C. Dvorak says, we "get no spam", and we work hard to keep it that way. Hopefully, you can forgive us for this inconvenience and e-mail us anyway!

Using PGP

Sypher Technology accepts e-mail messages and files encrypted with PGP. Our public keys are available on the PGP Global Directory. The following IDs and fingerprints may be used to validate our public keys:

  • Sypher Technology, Inc. (0xBBB4C55A)
    EC08 05C4 56D6 9448 63FB
    FC4E 3ED6 944E BBB4 C55A
  • Bryan T. Siders (0x7E0FA223)
    E587 F487 5614 A201 3F64
    9CBF 5535 6F8B 7E0F A223
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